In recent years, especially due to COVID19, telehealth has revolutionized healthcare delivery, offering convenience and accessibility to patients of all ages, including children. Pediatric telehealth visits, in particular, have become increasingly popular due to their efficient nature, reduced risk of exposure, ease on the parent, and improved access. If you're considering a telehealth visit for your child, proper preparation can ensure a smooth and productive experience. Here’s a comprehensive guide by the provider team at Kismet Health on how to prepare for a successful pediatric telehealth visit:

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1. Schedule at the Best time for Your Child

Start by scheduling a convenient time for the telehealth visit that works for both you and your child. Ensure that both you and your child are available and can dedicate uninterrupted time for the consultation. If you know your child does better in the mornings, then opt for a time where they will be most engaged with the provider. Check with your healthcare provider’s office to understand the process for scheduling and any specific instructions they may have.

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2. Test Your Technology

At least 1 week before the appointment, test the technology you’ll be using for the telehealth visit. Make sure you have a reliable internet connection and that the device (computer, tablet, or smartphone) you’re using has a working camera and microphone. Familiarize yourself with the telehealth platform or app recommended by your healthcare provider. This sounds like a simple ask, but too often parents are scrambling last minute because they did not test, download or log in to the platform before an appointment and they are cutting time with their provider short by spending time troubleshooting.

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3. Choose a Quiet Location

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Select a quiet, well-lit space for the telehealth visit. Minimize distractions and ensure that the area is comfortable for both you and your child. Consider aspects like privacy and the ability to interact with the healthcare provider without interruptions. For example, don't pick a location that will distract your child and lead to a less engaged session.

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4. Gather Necessary Information

Prepare any relevant information about your child’s medical history, current symptoms, medications, and allergies. Have insurance information handy if required. You might also want to jot down any questions or concerns you have for the healthcare provider to ensure you cover everything during the visit. White coat syndrome is still popular even on telehealth calls, by writing down your questions you wont leave the call wondering if you asked your provider everything.,

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5. Involve Your Child

Depending on their age and the speciality of the appointment, involve your child in the process of the appointment. Explain what a telehealth visit is and what to expect during the consultation. Assure them that it’s like talking to the doctor but through a screen. Encourage them to ask questions or share any concerns they may have. Don’t hesitate to ask for clarification on any instructions or recommendations given. If your provider is using Kismet Health, they will have the opportunity to participate in games and draw on the canvas during their session.

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6. Follow Up as Advised

After the telehealth visit, follow any advice or recommendations provided by the healthcare provider. Schedule any necessary follow-up appointments or tests as advised. Keep track of any changes in your child’s condition and communicate with the healthcare provider if needed.

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Preparing for a successful pediatric telehealth visit involves careful planning and communication. By scheduling effectively, testing your technology, gathering necessary information, and actively participating during the visit, you can ensure a productive consultation with your child’s healthcare provider. Embracing telehealth as part of your healthcare routine can provide convenience without compromising the quality of care your child receives. Stay informed, prepared, and engaged for the best possible telehealth experience for your child. If you feel that your child's engagement is low, reccommend Kismet Health to your provider as an option to take telehealth calls through, 90% of children exceeded their expected time in session by 2.5x other telehealth platforms when using Kismet.

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